Supply chain · Art. 21 NIS 2

Is your AI vendor a supplier under NIS2?

Yes, if your company buys an AI assistant and uses it at work. Whoever supplies it is a direct service provider, and NIS 2 requires supply chain security measures for that relationship. In the walkthrough the assistant goes on your software list in 2.2 and its vendor on your supplier list in 5.1.

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Why does the vendor of an AI assistant count as part of the supply chain?

NIS 2 does not name AI vendors. But Art. 21(2)(d) requires supply chain security measures, including security-related aspects of the relationships with your direct suppliers or service providers. Whoever supplies you with an AI assistant is one of them. In Germany the duty sits in § 30(2) no. 4 BSIG.

When choosing these measures, you take into account the vulnerabilities specific to each direct supplier and the overall quality of its products and cybersecurity practices, including its secure development procedures (Art. 21(3) NIS 2).

The walkthrough asks who sends you the invoice. A piece of software can have several providers, such as the maker and the reseller you buy it through. Name both in 2.2 and both go on your supplier list.

Art. 21(2)(d) and 21(3) NIS 2 · § 30(2) no. 4 BSIG

How does the AI assistant get onto your software list?

In item 2.2, “Write down what your company has”, the screen “Software everyone uses” already has an entry to tick: “AI assistants (ChatGPT, Microsoft Copilot)”. Tick it if an assistant is in use at your company.

On “Which software exactly, and from whom?” you write the product you actually use and, next to it, who provides it. If that provider is missing from your supplier list, the walkthrough adds it there. Further assistants go on “Software everyone uses” as entries of your own.

The assistant now counts as software. So it also appears in 2.3 among the software you rate, and in 11.1 among the sign-ins where you record the second factor.

What goes in the row on the supplier list?

In item 5.1, “Write down who works for you”, each row on the screen “Your suppliers” has two entries: “Supplier” and “What they do for you”. For the AI vendor, write down what your people use the assistant for and which data it sees.

If the assistant is connected to the walkthrough, that belongs in the row too. If the language model runs in its vendor's cloud, the vendor processes what the assistant reads there. On the “Suppliers” page of the app you can also record “System Access” and “Data Access”.

Companies that themselves provide certain digital services, such as cloud or data centre services, must keep such a registry under Implementing Regulation (EU) 2024/2690, with a contact point and the products and services supplied for each provider (Annex point 5.2).

What should the contract with the AI vendor settle?

Item 5.2, “Record what you have agreed with your suppliers”, asks two things: whether security requirements are settled, for example on access and updates, and whether the supplier has to report security incidents to you. Large AI vendors rarely negotiate. Then their standard terms are what counts.

If the vendor processes personal data on your behalf, it has to take the measures under Art. 32 GDPR and notify you of personal data breaches without undue delay (Art. 28(3)(c), Art. 33(2) GDPR). A security incident without personal data is not covered. Anthropic, for example, states that it acts as a processor for its commercial products (as of October 2026).

How much needs to be settled depends on the risk. NIS 2 requires appropriate and proportionate measures (Art. 21(1)), and § 30(1) BSIG names, among other things, the size of your company, the cost of implementation and how likely and severe incidents are. For providers of certain digital services the Implementing Regulation adds rules on subcontractors and on retrieving and disposing of information when the contract ends (Annex point 5.1.4).

If nothing is settled, choose “None of this is agreed”. Besides the contract, you can limit what the assistant sees, for example by leaving the records switch off, or by having it connected by a person who may not export and is assigned only the fitting areas.

Art. 21(1) NIS 2 · § 30(1) BSIG · Annex point 5.1.4 Implementing Regulation (EU) 2024/2690

How do you rate the risk the AI vendor brings?

In item 2.3, “Rate your risks”, you rate the assistant and its vendor once each. For the software, think of its worst realistic case: it goes down, it is attacked or data is lost. For the supplier, the worst case is that it fails or has a security incident of its own.

The level then also shows on the supplier list. If a supplier is rated high or very high and its contract settles neither security nor incidents, the walkthrough shows it as an open point before the sign-off in 7.3. The same goes for a sign-in to the assistant for which you record no second factor in 11.1.

How the walkthrough does it

The AI assistant and its vendor go through the same items as any software and any supplier.

2.2 “Write down what your company has”: on “Software everyone uses” you tick “AI assistants (ChatGPT, Microsoft Copilot)”, and on “Which software exactly, and from whom?” you enter the product and its provider.

5.1 “Write down who works for you”: the vendor is then already on “Your suppliers”. Add what it does for you and which data it sees.

5.2 “Record what you have agreed with your suppliers”: on “What each one has agreed” you tick what its terms and its data processing agreement settle.

A connected assistant can enter these rows itself, including the ones about its own vendor. You check them against the contract and finish the items in the app, and management signs off in 7.3.

Record your AI vendor

Common questions

Do ChatGPT or Copilot have to go on the supplier list?

If your company buys the service, yes. Item 5.1 asks for all direct suppliers and service providers who touch your IT or your data, and an AI assistant sees what your people give it. The one who goes on the list is whoever sends you the invoice; if you buy through a reseller, name the maker in 2.2 as well.

Do we need a separate contract with the AI vendor?

NIS 2 requires appropriate measures for the relationship; it prescribes no particular contract. If the vendor processes personal data on your behalf, Art. 28(3) GDPR requires a contract or other legal act governing that processing. With large vendors this is usually their standard terms. Record in 5.2 what they settle.

What about a language model on our own servers?

If the model runs on your own hardware, what the assistant reads goes to no AI vendor. The software still belongs in 2.2. Whoever supplies you with software, a licence or maintenance for it is a supplier like any other. What you run entirely yourself has no provider.

Is nisd2.eu a supplier too, then?

Yes, if you keep the walkthrough on nisd2.eu, because your records are held there. Where the operator of an instance has set this up, the app adds it once to your supplier list, with its own answers from the supplier portal, and as a cloud service to your list from 2.2. You can delete that row like any other, and the app does not add it again.

Read next

Sources

  • Directive (EU) 2022/2555 (NIS 2), Art. 21(1), 21(2)(d) and 21(3), EUR-Lex, CELEX 32022L2555
  • BSIG, § 30(1) and (2) no. 4, gesetze-im-internet.de
  • Implementing Regulation (EU) 2024/2690, Art. 1 and Annex points 5.1.4 and 5.2, EUR-Lex, CELEX 32024R2690
  • Regulation (EU) 2016/679 (GDPR), Art. 28(3), Art. 32 and Art. 33(2), EUR-Lex, CELEX 32016R0679
  • Anthropic Privacy Center, article 9267385 (processor role), privacy.claude.com, as of October 2026
  • open-isms, lib/asset-inventory/catalog.ts, lib/durchgang/ratings.ts, lib/durchgang/gaps.ts, server/trpc/routers/durchgang.ts (specifyAssets) and lib/supplier-portal/platform-supplier.ts, github.com/NISD2/open-isms

In practice

Where this comes up in the walkthrough

The walkthrough turns this into steps you fill in, with the law explained beside each one. Open a step to see its screen, filled in for a made-up company.

  1. Risk Management

    Write down what your company has

    A list of the processes, software and devices you work with.

  2. Supply Chain Security

    Write down who works for you

    A list of your suppliers and service providers.

  3. Supply Chain Security

    Record what you have agreed with your suppliers

    For each supplier: what does the contract say about security?

What the walkthrough costs

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